The Perfect Saver Terms of Service

Effective Date: July 13, 2018

Services

With your The Perfect Saver membership, you receive a number of benefits, subject to the terms and conditions below:

  • 10% Cash Back
    • 10% Cash Back on Premier Product Purchases
    • 10% Cash Back on Marketplace Purchases
  • Shipping Rebates
  • Return Shipping Rebates
  • Savings Center

10% Cash Back on Premier Products and Marketplace Purchases

As long as your membership is active, you can earn a combined maximum of $1,000 through the 10% cash-back offer on Premier Products and Marketplace purchases each membership year. Please see the "10% Cash Back on Premier Product Purchases" and the "10% Cash Back on Marketplace Purchases" sub-sections below for specific terms and conditions related to each individual purchase type, including the definitions of "Premier Products" and "qualifying purchases."

Your 10% cash-back earnings on any and all qualifying purchases made while you are an active The Perfect Saver member are subject to the following terms and conditions:

  • Cash-back earnings are calculated by dividing the sub-total amount you pay for a qualifying purchase, not including taxes, shipping, and other charges, by 10. If your purchase price is reduced by a retailer's discount(s), your cash-back earnings will be calculated using the sub-total amount you paid after all discounts were applied.
  • Purchases of gift cards and money orders, as well as purchases using a retailer's bill-pay service, are not eligible.
  • Orders that are returned or cancelled are not eligible for 10% cash back.
  • Commercial, co-op, high-volume and reseller orders are not eligible for 10% cash back. The Perfect Saver membership benefits are only available to personal, non-commercial purchasers.
  • As long as you're eligible, you will receive a check by mail as soon as we verify and confirm your qualifying purchase. Whenever possible, we'll bundle multiple qualifying purchases into a single check. Please allow 3-6 weeks for processing.
  • Once your check is mailed, that purchase will be labeled "Paid" in your Savings Center.  Purchases deemed ineligible for 10% cash back (including but not limited to purchases that were returned, rebate claims that were submitted more than 60 days after the purchase date, and purchases made after you reached the annual combined maximum of $1,000 in 10% cash-back earnings) will be marked as "Declined" in your Savings Center.
  • As long as you make your qualifying purchase(s) while you're an active member of The Perfect Saver, you can still receive 10% cash back on your purchase(s), even if you cancel your membership after making your purchase(s).

Please see the Savings Center Terms of Service for full details on "Pending," "Processing," "Paid," "Declined," and "active member."

10% Cash Back on Premier Product Purchases

In addition to the terms and conditions listed under "10% Cash Back on Premier Products and Marketplace Purchases" above, your 10% cash-back earnings on Premier Product purchases are subject to the following terms and conditions:

  • Premier Products that qualify for the 10% cash-back offer include any items available for purchase through our "Premier" tab. Click here to see the full list of Premier Products available to you.
  • You can earn 10% cash back on Premier Product purchases whether they're made online, over the phone, or in a store.
  • For a Premier Product purchase to qualify for 10% cash back, you must complete and submit a Premier rebate form, along with your proof-of-purchase documentation, within 60 days of your purchase date.
    • The Premier rebate form is available under the "Rebate Center" tab on ThePerfectSaver.com.
    • Acceptable forms of proof-of-purchase documentation include purchase receipts, packing slips, and order confirmations.
  • Rebate claims for 10% cash back will appear in your Savings Center, with a "Pending" label, until they are verified and confirmed, which can take 3-6 weeks from the postmark date of your submission. Upon approval, they'll be labeled as "Processing" until your check is mailed, at which time they'll be marked as "Paid" in your Savings Center.

Please see the Savings Center Terms of Service for full details on "Pending,"Processing," "Paid," "Declined."

10% Cash Back on Marketplace Purchases

In addition to the terms and conditions listed under "10% Cash Back on Premier Products and Marketplace Purchases" above, your 10% cash-back earnings on Marketplace purchases are subject to the following terms and conditions:

  • To earn 10% cash back on Marketplace purchases, you must follow the links provided under the "Marketplace" tab on the The Perfect Saver website, successfully connect to the affiliate retailer's site based on that click, and use the browser window that appears with that click to complete your transaction. You must complete the qualifying purchase during the same session immediately following your initial click-through to the affiliate retailer's site. Failure to do so will result in your purchase being ineligible for 10% cash back. Your online purchases must be made through US-based websites (which use .com extensions); purchases made through Canadian websites (which use .ca extensions) do not qualify for 10% cash back. Please note that if you choose to have your purchase shipped outside of the United States, you may be re-directed to the retailer's non-US site, in which case your purchase will no longer qualify for 10% cash back.
  • The following guidelines apply to all Marketplace purchases that qualify for 10% cash back:
    The Perfect Saver obtains all of your 10% cash-back purchase data via our affiliate merchant network. We determine, at our sole discretion, whether or not a purchase made through a The Perfect Saver affiliate merchant qualifies for 10% cash back. We reserve the right to deem a purchase ineligible for cash back if an affiliate merchant fails to report a transaction to The Perfect Saver or if it withholds payment to us for any reason.
    If The Perfect Saver has any reason to suspect that your account is associated with fraudulent activity, we reserve the right to delay or withhold cash-back payment(s). By accessing your The Perfect Saver benefits, you give The Perfect Saver permission to review your account with affiliate merchants whenever we suspect fraudulent activity.
    Please note that there are a variety of reasons why an affiliate merchant may not report a purchase to us, including but not limited to the following actions on your part:
    • You go directly to the affiliate merchant's website without using The Perfect Saver links.
    • You complete multiple transactions without returning to our website.
    • You contact an affiliate merchant to change, cancel, or return an order.
    • You fail to abide by the restrictions imposed by a participating merchant.
    • You click on an affiliate merchant's link from a different website, thereby causing the affiliate credit to be applied to the wrong website.
    • You have multiple tabs open for the same affiliate merchant, and your purchase is made on a page other than the one you opened by clicking on a The Perfect Saver link.
    • You type a new address (URL) in the window that opened when you clicked on a The Perfect Saver affiliate merchant or Offers page link.
    Any of these actions would make your purchase ineligible for the 10% cash back offer. Many of these purchases would not appear in your Savings Center account, because we would be unable to track them; if they did appear in your account, such purchases would ultimately be marked as "Declined."
  • Once the website where your purchase was made notifies us that your order has been shipped, your 10% cash-back earnings will automatically appear in your Savings Center account, with a "Processing" label. Notification typically takes up to 7 business days, but it can take longer if the item you've purchased is on back-order. You have 30 days from the date of your purchase to contact us regarding any missing purchases from the Savings Center.
  • Marketplace purchases that are "shipped to store" are not eligible for 10% cash back.  To qualify for 10% cash back, your purchase must be shipped to a residential, non-retail location.

Please see the Savings Center Terms of Service for full details on "Pending," "Processing," "Paid," "Declined."

Shipping Rebates

As a member, you can claim a rebate of up to $10 on shipping charges per purchase, up to a combined maximum of $500 per membership year, for Premier Products and Marketplace purchases you make through The Perfect Saver, subject to the following terms and conditions:

  • You can claim shipping rebates only for Premier Product purchases and for online purchases you make using the links provided in the The Perfect Saver Marketplace. You cannot claim shipping rebates for any other purchases.
  • To receive a rebate, you will need to complete a Shipping Rebate form with the details of your shipping charges and proof-of-purchase documentation. Rebate claims must be submitted within 60 days of the date of your purchase.
    • The Shipping Rebate form is available under the "Rebate Center" tab on ThePerfectSaver.com.
    • You can complete and submit a form online, along with your proof-of-purchase documentation.
    • Acceptable forms of proof-of-purchase documentation for shipping rebates include receipts, packing slips, and order confirmations that display the price, retailer information, shipping and handling charges, and sales date.
  • To qualify for a rebate, you must be a paid, active member at the time of your purchase.
  • Duplicate claims are not allowed.
  • Only one claim per order is eligible for a shipping rebate.
  • Claims cannot be made on orders that have been cancelled.
  • When you submit a shipping rebate claim and documentation online, it will be marked as "Submitted" in your Savings Center. Upon verification and approval, your rebate claim will be labeled "Approved" in your Savings Center. Once a claim is approved, you'll receive a check in the amount of your rebate, and your rebate claim will be marked as "Paid." ("Declined" means your rebate claim was not approved.) Please allow 3-6 weeks for processing. Whenever possible, we'll try to bundle separate rebate claims into a single check.
  • Claims deemed ineligible for shipping rebates (including but not limited to shipping charges for purchases that were made at retailers that aren't affiliated with The Perfect Saver, rebate claims submitted more than 60 days after the purchase date, and rebate claims made after you reached the annual maximum of $500 in shipping rebates) will be marked as "Declined" in your Savings Center.
  • Please see the Savings Center Terms of Service for full details on "Submitted," "Approved," "Paid," and "Declined."

    Return Shipping Rebates

    As a member, you can claim a rebate of up to $10 per return shipping charge when you return a qualifying purchase, regardless of whether or not the retail website where you made the purchase is affiliated with The Perfect Saver. You can claim up to $500 per membership year in return shipping rebates, subject to the following terms and conditions:

    • To qualify for a return shipping rebate, your original purchase must be made at a retail website, which is defined in this case as a business that sells consumer goods to the general public on a regular basis via the Internet. Non-eligible websites include but are not limited to membership organizations, charities, subsidized businesses, and subscription rental programs. We reserve the right to determine, at our sole discretion, whether or not a purchase qualifies for a return shipping rebate.
    • A purchase may qualify for a return shipping rebate only if return shipping coverage is not already provided by the retail website where the purchase was made (for example, if a specific retailer's return policy includes paying for shipping charges on its customers' returns, then returns to that retailer will not be eligible for return shipping rebates). Insurance coverage for return shipping of any item is not covered.
    • In order to process your rebate request, you must complete a Return Shipping Rebate form with the details of your return shipping charges and proof-of-purchase documentation. Rebate claims must be submitted within 60 days of the date of your purchase.
    • Return Shipping Rebate forms are available under the "Rebate Center" tab on ThePerfectSaver.com.
    • Along with your Return Shipping Rebate form, you need to provide two types of proof-of-purchase documentation:
      • The packing slip (or a copy of it) from the website where you purchased the returned item, reflecting the price, item, manufacturer, model numbers, credit card used, retailer information, sale and shipping dates, and return shipping information; and
      • A shipping receipt for the return shipment reflecting the date, shipping destination, and price paid. USPS receipts that indicate the destination zip code are acceptable. (Please note: If a return label is provided by the website, and the return shipping fee is deducted from your credit, please provide a copy of your statement showing the credit amount less the return shipping fee.)
    • To qualify for a return shipping rebate, you must be an active member when you make the original purchase and when you submit your rebate claim.
    • Duplicate claims are not allowed.
    • Only one return claim per order is eligible for a return shipping rebate.
    • Claims cannot be made on orders that have been cancelled.
    • When you submit a return shipping rebate claim, it will be marked as "Submitted" in your Savings Center. Upon verification and approval, your rebate claim will be labeled "Approved" in your Savings Center. Once a claim is approved, you'll receive a check in the amount of your rebate, and your rebate claim will be marked as "Paid." ("Declined" means your rebate claim was not approved.) Please allow 3-6 weeks for processing. Whenever possible, we'll try to bundle separate rebate claims into a single check.
    • Claims deemed ineligible for return shipping rebates (including but not limited to rebate claims that were submitted more than 60 days after the purchase date, and rebate claims made after you reached the annual maximum of $500 in return shipping rebates) will be marked as "Declined" in your Savings Center.

    Please see the Savings Center Terms of Service for full details on "Submitted," "Approved," "Paid," and "Declined."

    Savings Center

    The savings you earn through the The Perfect Saver program are deposited into your Savings Center account and paid to you in the form of checks. As long as you were an active member when you made purchases that qualify for 10% cash back, you'll receive a check within 3-6 weeks of our receipt of your Premier rebate form and documentation or, in the case of a Marketplace purchase, within 3-6 weeks of our receipt of notification from the retailer that your order has shipped. You'll also receive a check for your shipping or return shipping rebate claim after we receive and approve your rebate claim; please allow 3-6 weeks for processing. Whenever possible, we'll try to bundle multiple rebate claims into a single check.

    You can view your Savings Center balances and your activity, including past and current 10% cash back, shipping, and return shipping rebate claims, by visiting ThePerfectSaver.com and clicking the "Savings Center" tab. You can also ask about your Savings Center balances and your activity by calling Customer Service anytime at 1-866-372-3310.

    Details:

    • For complete details on your 10% cash back earnings and your shipping and return shipping savings, please see the "10% Cash Back on Premier Products and Marketplace Purchases," "Shipping Rebates," and "Return Shipping Rebates" sections of these Terms of Service.
    • "Pending" refers to your 10% cash back claims that have been submitted but have not yet been approved.
    • "Processing" refers to your 10% cash back that have been approved. Please allow 3-6 weeks for processing your payment.
    • "Submitted" refers to your shipping and/or return shipping rebates claims that have been submitted with the required documentation but have not yet been approved. (Please note: Until we receive the required documentation for the rebate claim, that claim will not appear in your Savings Center.)
    • "Approved" refers to your shipping and/or return shipping rebates claims that have been approved. Please allow 3-6 weeks for processing your payment. 
    • "Paid" refers to your 10% cash back, shipping, and/or return shipping rebate claims that have been paid to you, in the form of a check, according to the payment schedules described above.
    • "Declined" refers to your 10% cash back, shipping, and/or return shipping rebate claims that do not meet the qualifying criteria.
    • To be eligible for 10% cash-back, shipping, and/or return shipping rebate payouts, you must be an active member, which is defined in these Terms of Service as a member who is up-to-date on all membership fees and whose membership has not been cancelled or suspended at the time of any qualifying purchase(s) or rebate-qualifying activity. Please see the Terms of Use for further information on membership eligibility.
    • Should you cancel your The Perfect Saver membership, you will receive a check for the "Processing" and/or "Approved" amount(s) that may be in your Savings Center on your cancellation date.
    • Please note that you have 30 days from the date of your purchase to contact us if you believe that a qualifying purchase is missing from your Savings Center account.